Privacy Policy

At Vaelin Atelier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit vaelinatelier.com or make a purchase from our store.

1. Information We Collect

When you place an order or interact with our website, we may collect personal information including:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history

When you browse our website, we may automatically collect certain technical information such as your IP address, browser type, device information, operating system, and browsing behavior. This information helps us improve our website, enhance security, and provide a better shopping experience.

Marketing Communications

If you choose to subscribe to our newsletter or marketing emails, we may send you updates about new collections, exclusive offers, promotions, and company news.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in every email.

2. Your Consent

By placing an order, contacting us, requesting customer support, or providing your personal information through our website, you consent to the collection and use of your information for the purposes described in this Privacy Policy.

Where required by applicable law, we will request your explicit consent before sending marketing communications.

You may withdraw your consent at any time by contacting us at:

Email: info@vaelinatelier.com

3. Disclosure of Information

We may disclose your personal information only when necessary to:

Comply with applicable laws or legal obligations
Respond to lawful requests from public authorities
Protect our rights or property
Prevent fraud or security threats
Enforce our Terms of Service or other store policies

4. Shopify

Our online store is powered by Shopify Inc., which provides the secure ecommerce platform that enables us to offer our products and services.

Your information is stored through Shopify's secure servers, databases, and storage systems protected by industry-standard security measures.

Payments

All payments are processed securely through Shopify and trusted payment providers.

Payment information is encrypted according to the Payment Card Industry Data Security Standard (PCI DSS). Your payment details are retained only as long as necessary to complete your transaction and comply with applicable legal requirements.

For more information, please refer to Shopify's Privacy Policy.

5. Third-Party Services

To operate our business efficiently, we work with trusted third-party service providers, including:

Payment processors
Shipping carriers
Fraud prevention services
Analytics providers
Marketing platforms
Customer support tools

These providers only receive the information necessary to perform their services on our behalf.

Please note that some providers may operate in countries with different privacy laws. By using our services, your information may be transferred and processed in those jurisdictions where necessary.

If you visit a third-party website through a link on our website, their own privacy policy will apply.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration.

Our website uses Secure Socket Layer (SSL) encryption, secure servers, and other industry-standard security practices to safeguard your information.

Although no online transmission or storage method can be guaranteed to be completely secure, we continually work to maintain a high level of data protection.

7. Cookies

Vaelin Atelier uses cookies and similar technologies to improve your browsing experience and ensure our website functions properly.

Cookies help us to:

Remember your preferences
Keep products in your shopping cart
Improve website performance
Understand visitor behavior
Personalize content and marketing
Prevent fraud and improve security

Shopify also places essential cookies required for the operation of our online store.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain website functionality.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

Any updates become effective immediately upon publication on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Vaelin Atelier

Website: vaelinatelier.com

Email: info@vaelinatelier.com